Privacy Policy

This Privacy Policy applies to KARM INDUSTRIES, a biomass bio pellet manufacturer based in Katni, Madhya Pradesh, India — including our website buybiopellets.com and our Android application Pellets Buy.

We only collect information that you directly provide to us:

• Enquiry details submitted through our website or Pellets Buy — such as your name, company name, phone number, email address, product interest and message.
• Account details you provide when registering in the Pellets Buy app — such as your name, phone number and email address.
• Account deletion requests submitted through our Delete Account page.

• To respond to your enquiries and fulfil your requests.
• To create and operate your Pellets Buy account and process your enquiries or orders.
• To communicate with you about your enquiry, order or account.
• To process account deletion requests.

We do not sell your personal information. We do not share your personal information with third parties except where required by applicable law.

We keep your information only for as long as needed to respond to your enquiries, operate your account, and meet applicable legal or record-keeping requirements (for example, tax or transaction records). When information is no longer required, it is deleted.

You may request deletion of your Pellets Buy account and associated data at any time through our Delete Account page or by contacting us directly. You do not need to reinstall the app to make a deletion request.

If we update this Privacy Policy, the revised version will be posted on this page with an updated date.

KARM INDUSTRIES
PLOT NO. 41, Industrial Area Amkuhi,Katni, Madhya Pradesh – 483501

Phone: 8989099599
Email: karmindustrieskatni@gmail.com